- Collection of Information:
- We collect personal information such as name, address, email, and payment details for order processing.
- Non-personal information may be collected for analytics and website improvement.
- Use of Information:
- Personal information is used for order fulfillment, customer service, and communication.
- Non-personal information is used for website analytics and optimization.
- Data Security:
- We implement industry-standard security measures to protect customer data.
- Your payment information is encrypted and securely processed.
- Third-Party Disclosure:
- We may share necessary information with third-party suppliers for order fulfillment.
- No personal information is sold or shared with unrelated third parties for marketing purposes.
- Cookies:
- We use cookies to enhance user experience and for analytics purposes.
- Users can adjust cookie settings in their browser.
- Communication:
- Users may receive promotional emails and can opt-out at any time.
- Important updates and order-related communication will be sent regardless of preferences.
- Policy Updates:
- This privacy policy is subject to change; users will be notified of any significant updates.
Terms and Conditions
- Product Information:
- We strive to provide accurate and up-to-date product information.
- Prices and availability are subject to change without notice.
- Order Acceptance:
- Orders are subject to acceptance and availability.
- We reserve the right to cancel orders for any reason.
- Payment:
- Payment is required at the time of order placement.
- We accept Paypal & Stripe.
- Shipping:
- Delivery times and shipping costs are provided during the checkout process.
- We are not responsible for delays or issues caused by third-party suppliers.
- Returns and Refunds:
- Refer to the Return Policy for information on returns and refunds.
- Products must be returned in their original condition for a refund.
Return Policy
- Returns:
- Returns are accepted within 15 days of receiving the product.
- To initiate a return, contact our customer support team.
- Eligibility:
- Products must be in their original condition with packaging intact.
- Certain items, such as Fridge, Washers, Mixers are not eligible for return.
- Refunds:
- Refunds will be processed upon receipt and inspection of the returned product.
- Shipping costs are non-refundable.
- Damaged or Defective Products:
- Notify us within 3 days of receiving a damaged or defective product.
- Provide clear photos of the damage for assessment.
- Exchanges:
- We do not offer direct exchanges; customers can place a new order for a replacement.